GASTRGASM

Terms and conditions

These general terms and conditions of use and legal information regulate the use and access to the website www.gastrgasm.com. Owned by Gastrgasm, CB. It's a company registered in the Principality of Andorra with NRT C-802433-Z.


Who we are and how to contact us

Gastrgasm is an exclusive project, made up of a chef and a gourmet united by the same passion, cooking. Our philosophy is to create, bring together and adapt the kitchen to your taste from proximity fresh products and top quality.

 

We take care of the small details, so that you can enjoy a unique experience without leaving home with family or friends.

Looking for new emotions?

Gourmet experiences

Unique moments

We not only cook at home but also serve it on the spot, so you don’t have to worry about anything, and you can enjoy our creations.

If you wish to contact us in writing, have a complaint or are required to send us any written notification, you can send it to us by email to gastrgasm@gmail.com or through the contact section of the Website www.Gastrgasm.com We will justify the receipt of this by contacting in writing, usually by email. If we need to contact you or give you written notice, we will do so by email to the address you provide.

 

Exemption from liability

Gastrgasm provides home cooking services of fresh local products of the highest quality which are marketed by sellers through us. In the event that you have any complaints regarding our service, this dispute will need to be handled directly with us. The website allows you to hire our service. Our service consists of kitchen at the moment in private home.

Purchasing policy

Payment methods

The payment method we propose will be made using a link that we will send you via email once you have made the reservation and confirmed the date and number of people, which will consist of the payment and deposit of 25% . The remaining 75% will be charged 48 hours before the service, so you don't have to worry. You can pay with bank transfer or cash. This service is tax-free (IGI).

Prices

All our prices displayed on the website are expressed in euros (€) and are currently tax-free. We reserve the right to update them in order to adapt our service and product to the cost of the raw materials we use. In the event that you have booked a service during a change situation, you can rest assured that the changes will not apply to you.

Terms of use

Browse the website

GASTRGASM has created a space for your information and use where you can find the different services we offer so that you can enjoy a unique experience for which you are solely responsible. We understand that by browsing the website, you accept the conditions that govern, although simple access is not a commercial purpose between you and us, we hope that the visit encourages you to contact us and we are pleased to meet you.

Data Protection

As a user of the website you can exercise your right to make an online reservation, and in doing so, you give your consent so that we can process your data. We assure you that we will do so with all due respect and discretion in order to be able to send you the news. In compliance with the data protection law, GASTRGASM undertakes to register the files that collect the information that can be provided to us and its customers in the corresponding data register, guaranteeing at all times the confidentiality and security of all personal data as part of professional secrecy.

 

We also make available to you, as a registered person, the right to retrieve the information from the data you have provided us and to proceed with its modification or cancellation at any time you wish.

Privacy policy

How we get your data

We obtain information at the time you make a reservation, as well as during the entire service process, when you contact us directly via email or phone.

Data we obtain about you

As part of our commitment to protecting our customers' data, we want to be transparent about the types of data we obtain about you.

Each time you visit our website, you are asked to provide us with certain information about yourself, including full name, contact information, address, payment via the link.

Cookies

Our website may use cookies to differentiate you from other users. This helps us provide you with a good experience when using our website, and also allows us to improve it. Cookies are used to measure the use you make of the website so that it can be updated and improved based on your needs.

 

Remember the notifications you saw so as not to show them again. If you wish, you can configure your browser to reject all or some of the browsing cookies, or to notify you each time a website launches cookies or access them. If you disable or reject cookies, please note that some sections of the platform may not be accessible or may not work properly.

 

Security

We have strong policies and the best technology to ensure that the information we obtain about you is protected at all times. We take the necessary measures to protect your information from unauthorized access and / or against unlawful treatment, loss, destruction or accidental damage.

The transmission of information over the Internet is not 100% secure. Although we take steps to protect your information, we cannot fully guarantee the security of the data that is transmitted to the platform; these transmissions are at your own risk and responsibility. Once we receive your information, we will apply strict security procedures and measures to try to prevent unauthorized access.

Customer service

For Gastrgasm people and the environment is the most important thing. That is why we work to meet their expectations with the utmost respect for the nature around us. It is for this reason that we would like you to send us your impressions regarding the products received and your suggestions for improvement.

 

We will do our best to earn the trust you have placed in us. To do this, we provide you with the email address gastrgasm@gmail.com at any time, as well as the telephone 00 376638 363 from Tuesday to Friday from 9:00 to 19:30. We undertake to respond as soon as possible with the necessary clarifications or relevant corrective actions. For issues related to your reservations, see our section regarding payment methods.

Events beyond our control

We will not be liable for any breach, or delay in compliance, of any of our obligations under these Terms of Use, which is the cause of an event or circumstance of force majeure beyond our reasonable control, including any network failure. In the event that we do not insist that you comply with any of your obligations under these terms of use, or in the event that we do not assert our rights against you, or if we are late in doing so, this will not mean that we have waived our rights against you, nor can it be understood that you do not have to comply with these obligations. In the event that we waive a breach of you, we will only do so in writing, and this does not mean that we will automatically waive any subsequent breach thereof.

Each of these terms of use operates separately. If any court, tribunal or competent authority decides that any of them is unlawful or unenforceable, the remaining conditions will remain in full force and effect.

Cancellation policy

Given that it is cooked for the reserved meal and the number of people confirmed at the time of booking, in case of cancellation less than 48 hours before the meal, Gastrgasm will charge the full meal.

 

Model of generic confidentiality and secrecy clause

GASTRGASM expressly undertakes, both during the term of the contract and after its termination, not to disseminate, transmit or disclose to third parties any information to which it has access as a result of the performance of its commercial activity, or to use this information in their own interest or that of their relatives or friends.

Similarly, GASTRGASM is strictly subject to current Andorran legislation on the protection of personal data, in accordance with the terms established in Law 15/2003, of 18 December, on the Protection of Personal Data.